Last updated: 25 September 2026
About this policy
Waratah Early Learning Centre respects the privacy of children, parents, carers and visitors. This policy explains how personal information is handled when you visit our website, contact the centre or join our online waitlist. For information about records kept during enrolment and attendance, please contact the centre.
Information you provide
When you contact us, we may collect your name, contact details and the information you include in your enquiry. When you join the waitlist, you may be asked for parent or carer details, information about your child, preferred care arrangements and information relevant to their care. Please only provide information that is relevant to your enquiry or application.
How information is used
Information is used to respond to enquiries, arrange tours, manage waitlist applications, discuss suitable care arrangements and contact families about their application. Relevant information may also be used to meet legal and regulatory obligations.
Our online waitlist
Our waitlist is hosted by OWNA. When you select the waitlist button, you leave this website and enter OWNA’s service. Information you submit is handled through that service for the centre’s waitlist and enrolment enquiries. Please review the privacy information provided by OWNA before submitting your details. Contact us if you would prefer to discuss your enquiry directly.
Sharing information
Personal information may be shared with staff and service providers who need it to respond to your enquiry or support the centre’s services, or where required or authorised by law. External service providers have their own privacy and data-handling arrangements. Please contact us if you need more information about a provider or where your information is stored.
Website information and cookies
Website hosting and security services may record technical information, such as your IP address, browser type and pages requested, to operate and protect the website. Cookies may be used for website functions. You can manage cookies through your browser settings, although disabling them may affect some functions. Links to external websites are subject to those websites’ privacy policies.
Security and retention
We aim to protect personal information from misuse, loss and unauthorised access. No online service can guarantee complete security. Information should be retained only for as long as needed for its purpose or to meet applicable record-keeping requirements. Please contact the centre about a specific record or a request to remove information; some records may need to be retained by law.
Access, corrections and concerns
You can contact us to ask about the personal information held about you or your child, request access or a correction, or raise a privacy concern. We may need to verify your identity and authority before providing information. Please explain your concern so we can look into it and respond. If you remain dissatisfied, you can contact the Office of the Australian Information Commissioner (OAIC) for information about privacy complaints.
Contact us
Waratah Early Learning Centre
52–54 Farrell Road, Orange NSW 2800
Phone: 02 6361 1854
Office hours: Monday to Friday, 8am–5pm.
Changes to this policy
This policy may be updated as our website or services change. The latest version will be published on this page.